Privacy Policy
How we handle and protect your information
Introduction
Pronova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal information (name, email address, company name) that you voluntarily provide
- Usage data and analytics about how you interact with our website
- Information from cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Responding to your inquiries and providing customer service
- Improving our website and services
- Sending you information about our services (with your consent)
- Complying with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing
International Data Transfers
As we operate from Japan, your information may be transferred to and processed in Japan. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact form.
Last Updated: January 2026